Zapp The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction Review

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(More customer reviews)Many people fail to focus on whether or not their message is received. More effective people focus on whether the message is received as they attempt to improve communications so their company can be more successful. ZAPP! also focuses on WHAT message is received. As the book shows, a perceived message can be dispiriting or empowering.
I liked the fact that the book spent as much time on explaining about bad communications as it did on good ones. That is a great way to help people improve.
The only thing I did not like about the book was that the end led into a sales pitch for consulting rather than tips for how to pursue this on your own. It seemed out of keeping in a book about empowerment. Skip the last 2 pages, and you will be left with a better taste in your mouth.
Buy, read, think about, apply, and share this book and the lessons above with your colleagues. That will help you get heart-warming results to go with the heart-warming feeling that reading this book provides. Enjoy!

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Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.

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Aspire: Discovering Your Purpose Through the Power of Words Review

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(More customer reviews)*****
I really enjoyed this author's book on personal development which he organized around the meaning of eleven words: Genshai (not treating anyone, including yourself, small), Pathfinder (leader), Namaste (respecting each person's authenticity and uniqueness), Passion (suffering for what you value), Sapere Vedere (visioning), Humility (being teachable), Inspire (breathing life into), Empathy (walking the path of another), Coach (mentoring another), and Integrity (being congruent). He emphasizes that there is much value to be found in drilling down and exploring words, and his book demonstrates this.
Aspire is a quick read chock full of valuable inspirational and motivational information that is not unique, perhaps, but organized in such a way to have more impact than other self-help books. It is also fun to read, filled with stories and excerpts from the author's journal that summarize the chapters for later reviewing. This is a book that is valuable to be purchased in hardback because it is one that you'll read again and again.
Highly recommended.
*****

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An expert recognized for his uncovering the hidden, and often secret meaning of words, Kevin Hall now shares his wisdom with us all. In Aspire! he teaches readers to understand what words mean in their purest sense and unlock their importance as they develop a thoughtful new vocabulary. As Stephen R. Covey so beautifully elucidates in his foreword, "this masterfully written book will help you understand that words have an inherent power, a force capable of lighting one′s paths and horizons. Used correctly and positively, words are the first building blocks for success and inner peace. Used incorrectly and negatively, they are capable of undermining even the best of intentions. This is true in business, in personal relationships, and every other walk of life." By focusing on eleven words-one per chapter--Aspire! shows how to use these words as building blocks for success and inner peace. The words, from the very familiar to the very unusual, will become touchstones in personal development and in business.

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The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary Review

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This short book focuses on a mailman Mark Sanborn met, a man named Fred. When the author first met Fred, Fred took an effort to get to know his new customer, and find ways to do a better job as a mailman. This book about the value of doing a better job, how to build relationships, and why we should take initiative. In short by going the extra mile we'll have a better life, and others will benefit.
It is a good book, and a short book. It is well written. The book is entertaining and at the same time makes many good points.
The first of four sections covers how the author met Fred the mailman, and how very quickly the author realized that Fred was a superstar mail carrier. The basics of what a "Fred" is are explored, and then the author mentions sightings of other "Freds."
The second section explains how you can become a Fred. Basically you need to build relationships with others so you know them well enough to then be able to be create, take initiative and make a difference.
The third section gives pointers on how you can help others grow into being Freds. The basic steps are to:
1) Find - how do you recognize a Fred
2) Reward - how should Freds be rewarded
3) Educate - how help people improve their Fredness
4) Demonstrate - model the correct behavior
The final section recounts the value and importance of being a Fred.
This is a book worth reading. It provides a good reminder and motivation to go the extra mile and do a better job.


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Meet Fred.In his powerful new book The Fred Factor, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail – and sometimes watching over the houses – of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.We've all encountered people like Fred in our lives. In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary – into the extraordinary. Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself. By following these principles, and by learning from and teaching other "Freds," you, too, can excel in your career and make your life extraodinary. As Mark Sanborn makes clear, each of us has the potential be a Fred.The Fred Factor shows you how.

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